Terms & Conditions

Welcome to Wiltshire Smokehouse! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully before placing an order or using our services.

1. General Information

  • The website wilts-smokehouse.co.uk is owned and operated by WILTSHIRE SMOKEHOUSE LTD(Company number: 09822444).
  • By accessing this website, you agree to be bound by these Terms & Conditions and our Privacy Policy.
  • These Terms & Conditions are subject to change without notice, and it is your responsibility to review them regularly. Your continued use of the website signifies acceptance of any updates.

2. Products and Services

  • All products displayed on our website are subject to availability. We reserve the right to discontinue or modify any product without notice.
  • We make every effort to display the colors and images of our products accurately, but we cannot guarantee that your device’s display will accurately reflect the product.
  • Prices for our products are subject to change without notice. We reserve the right to modify or discontinue our service without prior notice at any time.

3. Ordering and Payment

  • By placing an order, you are making an offer to purchase a product, which is subject to our acceptance. We may refuse any order at our discretion.
  • Full payment is required at the time of purchase. We accept major credit and debit cards.
  • All payments made through our website are processed securely. We do not store any credit card information.

4. Delivery and Shipping

  • We offer delivery services to the UK mainland. Delivery times are estimates and are not guaranteed.
  • We are not responsible for any delays in delivery due to circumstances beyond our control, such as postal delays or courier issues.
  • Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable.
  • If your order arrives damaged, please contact us within 48 hours to arrange a replacement or refund.

5. Returns and Refunds

  • Please refer to our [Refund Policy] for information regarding refunds and exchanges.
  • We reserve the right to refuse refunds if the product is not returned in its original condition or if the request does not meet our Refund Policy criteria.

6. Intellectual Property

  • All content, including text, images, graphics, and logos, displayed on this website is the property of Wilts Smokehouse and is protected by copyright and other intellectual property laws.
  • You may not reproduce, distribute, or otherwise exploit the content of this website without our express written permission.

7. Limitation of Liability

  • We shall not be held responsible for any damages or losses arising from your use of our website or services, including but not limited to direct, indirect, incidental, or consequential damages.
  • We are not liable for any errors or omissions in the content of this website.

8. Governing Law

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. User Responsibilities

  • You agree not to misuse our website, including but not limited to transmitting viruses, spam, or other harmful content.
  • You agree not to attempt to gain unauthorized access to our website, servers, or any connected systems.

10. External Links

  • Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their terms and conditions before using their services.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: