Due to the perishable nature of our products, and to ensure they reach you in perfect condition we dispatch all orders on next day delivery at a rate of £6.50 for orders under £75 and free for orders over £75. We use APC Overnight for the majority of orders placed online. The sending of perishable goods has high associated costs of packaging and carrier fees so regrettably we have a minimum order of £30.
Orders placed before 12:00 Monday to Thursday will be despatched the same day for delivery the following day, deliveries take place Tuesday to Friday usually between the hours of 08:00 and 16:00. If you would like a Saturday delivery this will be possible for most locations, and a small additional fee. Please contact us.
All orders are packed in specially designed, insulated boxes with ice to maintain the chilled temperature of goods for up to 48hrs.
In the unlikely event that items you ordered are out of stock or we are unable to fulfil your order for any reason we will contact you as soon as possible with the relevant options.
If your order is urgent or you would like to order items for delivery to multiple addresses please contact us before placing your order and we will be happy to help.
If you have placed an order online and would like to track your parcel you can do so by visiting the APC PinPoint online tracking service. You will need your consignment number, which can be found on your APC confirmation email, and your delivery postcode.